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MyNet Universe System Requirements

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Minimum Computer Hardware: •  Pentium III - 600 MHz •  256MB RAM •  32MB Video Card •  16-Bit Sound Card •  WebCam •  Desktop Speakers / Mic	Recommended Computer Hardware: •  Pentium IV - 1.6 GHz or Better •  512MB RAM •  64MB Video Card •  16-Bit or 32-Bit Sound Card •  USB 2.0 WebCam •  USB 2.0 Headset
Supported Operating Systems: •  Windows 2000 (SP4 or Later) •  Windows XP (Pro or Home) •  Windows XP Media Center •  Windows Vista	Required Software: •   Click here to check your version of the .NET Framework •  .NET 2.0 Framework

--- WebCam is Required For Video
--- Headset or Desktop Speakers & Microphone required for Audio/Voice
--- Broadband Internet Connection is required

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MyNet Universe Download And Installation Instructions

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Make sure you Un-Install any previous versions of MyNet Universe BEFORE installing the latest version.

Un-Installing MyNet Universe

To uninstall MyNet Universe, Click on Start Menu --> All Programs --> MyNet Universe --> Uninstall MyNet Universe. You can also un-install MyNet Universe by using the Add/Remove Programs under the Control Panel.

Figure 1: Un-Installing MyNet Universe

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Downloading and Installing MyNet Universe

Click the Download button below and save the MyNetUniverse.msi file to a location that you can remember. Locate the MyNetUniverse.msi file you just downloaded, and double-click the file to start the installation.

After the MyNet Universe installation is complete, you may close the setup wizard. To start using MyNet Universe, double-click the MyNet Universe icon on your desktop.

Figure 2: MyNet Universe Desktop Icon

You are now ready to host or attend a MyNet Universe Conference or Event. We hope your experience with our product will be a positive one.

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MyNet Universe General Tasks

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New User Activation

Here are a few helpful suggestions as you are activating your licenses:

The first license should be for your use.

The other licenses, depending on the package you purchased,* should be saved to either sell or give away permanently.

Do not assign a username or password to those licenses until sold or given away, since the passwords can be changed but the usernames are permanent.

Do not use the other licenses unless you are sharing them with family, giving them to friends or selling them to a customer.

*Premium (2 unlimited user licenses) and Premium Plus (5 unlimited user licenses) Bundle of Licenses.

To Activate:

1. Go to your web site and at the top click on the Setup License button.
2. Fill in Your Affilite ID# and Password that you selected when enrolling.
3. In the left column click on ADD USER
4. Click on Setup User
5. Your "display name" is what you want to be "displayed" when you are logged in and in a meeting. This can be changed within the MyNet Universe application by logging in and clicking on File --> Settings --> Other.
6. Your User Name is what you want "that license" to be named. It has to be a combination of letters and numbers and must be at least 3 characters in length. It is permanent and cannot be changed!
7. The password can and should be different from the password you enter your site with. It is a password for the License. It can be changed!
8. Complete the form.
9. The user is then activated.

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Connecting To The MyNet Universe Service For The First Time

Internet Access

• Broadband internet connection is required.
• Poor internet connection may cause your video images to run slow or freeze.
• A fast, stable internet connection is essential for the host of a meeting.

Personal / Corporate Firewalls

• MyNet requires out-bound access to the Communication Server Farm.
• 99% of firewalls require no additional setup.
• Allow MyNet Access to certain Ports.

Click here to view our Firewall Configuration Guide

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Choosing The Right Camera And Microphone For The MyNet Universe Service

For best results when using the MyNet service follow these guidelines when choosing a webcam and microphone:

Camera (Video)

• WebCam video should support 1.3 – 2.0 Megapixels
• WebCam should use USB 2.0 or Firewire interface.
• WebCam should support a 15 fps (frames per second) refresh rate. Note that most WebCams sold today support 32 fps.

Headset (Audio)

• Standalone desktop speakers and a microphone are acceptable.
• For best performance use a USB 2.0 headset.

--- Webcams and Headsets can be purchased at any national electronics chain.

To use USB 2.0 Webcams/Headsets, your computer must support the USB 2.0 interface.

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MyNet Universe Technical Support / Questions

1.  Refer to the online User Manual and the Video Product Tutorial

2.  Submit a support ticket online in your MyNet Backoffice

3.  Submit a support ticket through the MyNet Universe desktop application.

Figure 3: Submitting Support Ticket using MyNet Universe Desktop Application